After-Sales Service
Service Guidance — If you encounter any issues with Xinli Wear-Resistant Materials, please contact us as soon as possible. Our team is ready to assist you.
Timely and Effective Response — We are committed to providing prompt and efficient support to resolve your concerns.
Reasonable Return Policy — Returns are accepted within 30 days for items that are not damaged due to human causes, or if the product was sent in the wrong type, color, or length.
Professional After-Sales Support — We offer a complete return, exchange, and refund process to ensure a secure and reliable after-sales experience.
Notice: All products sold by Xinli Wear-Resistant Materials are shipped by third-party professional logistics or courier companies. If you are not satisfied with the shipping or delivery service, please contact us directly.
Xinli Wear-Resistant Materials and our logistics partners take full responsibility for any damage caused during the shipping process.
After receiving your order, we strongly recommend checking the appearance, quantity, accessories, and overall condition of the goods immediately. Xinli Wear-Resistant Materials values your experience and will properly address any service-related issues that may arise during usage.
If you have any further questions, feel free to email us at xlabrasivematerial@gmail.com. We're here to help!
XINLI is a leading manufacturer of industrial abrasives, specializing in fused alumina, silicon carbide, and advanced polishing powders. With over 25 years of industry experience and a global client base, we are committed to delivering materials that meet the highest quality and precision standards.
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